Privacy Policy
1. What we collect
We may collect the following categories of information:
A. Information you provide
Account details: name, email, password (stored in encrypted form)
Billing details: billing name, address, payment status (payment details are handled by our payment provider)
Support requests: messages, attachments, and contact info you send us
Content you add to the Service: contacts, notes, messages, files, tasks, and other CRM data you choose to upload
B. Information collected automatically
Usage data: pages viewed, features used, clicks, referring URLs
Device data: browser type, device type, operating system
Log data: IP address, timestamps, error logs
C. Cookies and similar technologies
We use cookies and similar tools to keep the Service working, remember preferences, and measure performance. You can control cookies in your browser settings.
2. How we use your information
We use personal data to:
Provide and operate the Service
Create and manage accounts
Process payments and prevent fraud
Send service emails (e.g. confirmations, security alerts, product updates)
Provide customer support
Improve and maintain the Service, including analytics and debugging
Comply with legal obligations
3. Legal bases (EEA, UK, and similar regions)
Where required, we process personal data under these legal bases:
Contract: to provide the Service you request
Legitimate interests: to improve, secure, and market the Service responsibly
Consent: for certain cookies and marketing communications
Legal obligation: to comply with laws and regulations
4. How we share information
We do not sell your personal data.
We may share information with:
Service providers who help us run the Service (hosting, analytics, customer support, email delivery)
Payment processors to handle billing securely
Legal authorities when required by law or to protect rights and safety
Business transfers if we are involved in a merger, acquisition, or asset sale
All providers are required to protect data and use it only for the services they provide to us.
5. Data retention
We keep personal data only as long as necessary for the purposes described in this policy, including to meet legal, accounting, or reporting requirements.
You can request deletion of your account and associated data as described below.
6. Security
We use reasonable technical and organizational measures to protect data, including encryption in transit, access controls, and monitoring. No method of transmission or storage is 100 percent secure, but we work to protect your information.
7. Your rights
Depending on your location, you may have rights to:
Access your personal data
Correct inaccurate data
Delete your data
Object to or restrict processing
Export your data (data portability)
Withdraw consent (where processing is based on consent)
8. International transfers
If you access the Service from outside Czech Republic, your information may be processed in countries where we or our providers operate. Where required, we use appropriate safeguards for cross border transfers.
9. Children’s privacy
The Service is not intended for children under 16 (or the age required by local law). We do not knowingly collect personal data from children.
10. Third party links
Our website may include links to other sites. We are not responsible for their privacy practices. Please review their policies.
11. Changes to this policy
We may update this Privacy Policy from time to time. We will update the “Last updated” date and, if changes are significant, we will provide notice through the Service or by email.
